Hospice at Home
Hospice at Home is a service provided by Severn Hospice along with Marie Curie and with the support of Shropshire and Telford and Wrekin Primary Care Trusts.
Why you would receive support from Hospice at Home
We can provide care in your own home if you are in the final six months of your life. We can offer support if you are experiencing an acute episode of your illness or if you are very ill but want to remain at home at the end of your life.
Hospice at Home is available to you if you live in Shropshire or Telford and Wrekin. At the moment the service is not funded in Montgomeryshire, so unfortunately we are not currently able to offer this support there. We are working hard to bring Hospice at Home to mid Wales.
How referral works
You must be referred to us by your community nurse or a member of our outreach team. They will get your permission before making a referral. When you are referred to us a member of our Hospice at Home team will contact you and arrange to visit you. They will discuss your particular needs with you, and then arrange for a registered nurse or a healthcare assistant to visit you and provide care for you in your home.
We deploy Marie Curie nurses as well as our own staff. By working together like this we can make sure that you receive the support that you need from the most appropriate healthcare professional.
The care we provide
Hospice at Home provides services which are tailored to your particular circumstances. We provide palliative care, which means addressing not just your medical needs but also your spiritual and practical concerns.
We provide the very best nursing and social care and work to improve the quality of your life. We want to make sure that you have a dignified and peaceful death. As well as providing care directly to you, we can offer support to your relatives and carers. We give appropriate and accurate information at all times and try to reduce the stress that can be felt by your relatives and carers.
A nurse or healthcare assistant will visit you at agreed times and spend time with you. This can be during the day or at night, and for different lengths of time. All of these decisions will be agreed with you when you are referred to our services
We work closely with the other healthcare professionals providing care to you (people like your GP or your community nurse). We don’t replace them, we complement them.
Other things it might be useful to know
You will not need to pay for this service. Hospice at Home is funded and supported by Severn Hospice, Marie Curie, Shropshire County Primary Care Trust and Telford and Wrekin Primary Care Trust.
You can help the nurse who is visiting your home by making sure they have clear access around your house, a comfortable chair to sit in when not attending to your care needs, the use of a telephone (so they can tell us they have arrived safely), and somewhere to make tea, coffee or another drink while they are with you.
Please let us know if you have any pets or hazards in your home.
Please make sure that no-one smokes while the nurse is there or for at least an hour before they arrive.
Feedback
We really value your comments on our services. If you have any compliments, complaints or comments about Hospice at Home please contact Maggie Broaders, the Service Manager, by phoning 01743 261506 or e-mailing maggieb@severnhospice.org.uk. Alternatively you can complete the online feedback form at the bottom of this page and your comments will be passed to Maggie.
This is what patients, their relatives and their carers have said about Hospice at Home:
“All aspects of the service were beneficial and so important in such a fragile situation”
“This was a very difficult time and I was very grateful for the help and support, they treated dad with respect and maintained his dignity. They carried out his wishes at all times.”
“Nothing was too much trouble and they explained everything to me.”
“The nurse provided me with someone to talk to, as well as mum.”
“Speaking to someone who had a lot of experience, knowledge and expertise and who cared about what they did”
“The support was well above what I expected, the response from the girls was outstanding. The care was to a very high standard and carried out in a professional manner. My wife was handled with acute care and affection.”
“I felt the service provided the support and back up, both practical and psychological, which enabled my wife to remain at home.”
“The nurses visiting were understanding, calm, and reassuring. It enabled him to have his wish to die at home.”
“I was able to get some sleep and therefore cope in the day.”
“The service was quickly implanted when required and arrangements easy to follow and understand. All of the nurses who stayed were very professional and I felt comfortable and happy to have them in my home.”
“support, leaving my loved ones in expert hands to have a few hours off”
“Provided instant help, very quick to come when really required. Relief to have a break ourselves and take a breather. Very caring and professional and yet felt like an extended family.”
